General

  • Turnaround times for all services listed below do not include major United States Holidays, weekends, or quarterly Resonate Recordings development days. A notice will be given to clients via email or posted as a notification in the web app for upcoming Holidays and quarterly development days.
  • The Turnaround times listed below are dependent on receiving all necessary materials for production to begin. All pertinent files (recorded and written) and assets must be submitted prior to production beginning on your episode or content.
  • “Business Hours” is defined as Monday through Friday 9 am – 5 pm EST

Audio Production

Delivery timelines for audio production services are as follows:

  • Standard, Premium: 72 business hours
  • Enhanced, Enterprise, Podcast Audio Trailer: 120 business hours
  • Custom: 120+ business hours based on the complexity of content
  • Multiple episode submissions on the same day or within 24 hours of each other may require an additional 48-72 hour turnaround time

Audio Production Revisions

Delivery timelines for audio production revisions are as follows:

  • Standard, Premium, Enhanced, and Enterprise: up to 72 business hours from the time of revision request in the Resonate app
  • Custom and Podcast Audio Trailer: up to 120+ business hours (from time of revision request in the Resonate app based on the complexity of the request
  • *Failure to request revisions as noted in these terms of service may result in a delayed turnaround on your revision request
Did this answer your question?