General
Turnaround times for all services listed below do not include major United States Holidays, weekends, or quarterly Resonate Recordings development days. A notice will be given to clients via email or posted as a notification in the web app for upcoming Holidays and quarterly development days.
The Turnaround times listed below are dependent on receiving all necessary materials for production to begin. All pertinent files (recorded and written) and assets must be submitted prior to production beginning on your episode or content.
“Business Hours” is defined as Monday through Friday 9 am – 5 pm EST
Website Design
Delivery timelines for initial website production is as follows:
Basic Website: 10 business days (240 business hours) from the time all required content is provided to the Resonate Recordings team
Custom Website: 21 business days (504 business hours) from the time all required content is provided to the Resonate Recordings team
Website Design Revisions
Delivery timelines for website production revisions are as follows:
Basic Website: 5 business days (120 business hours) from the time all required content is provided to the Resonate Recordings team
Custom Website: 10 business days (240 business hours) from the time all required content is provided to the Resonate Recordings team
*Failure to request revisions as noted in these terms of service may result in a delayed turnaround on your revision request