Abide by the Terms of Service agreement

Familiarize yourself with our Service Details Overview

Pay for services before your production begins

Collaborate with the Resonate Recordings team to complete your Video Podcast Questionnaire before submitting any content

Set up an onboarding call with Resonate Recordings to ensure you are familiar with Resonate’s production processes and how to share content in the Resonate app

Provide clear, written direction about your production as required

Submit the questionnaire with all the pertinent details to the Resonate team prior to beginning your production

Record your podcast content including intro/outro segments, interviews or narration segments, ads or commercials to be used in your production

Upload all of your content (including intro/outro segments, music, dialogue tracks, manuscript or editing document and any other needed files) to the Resonate app prior to Resonate starting your production

Upload all audio content in .MOV or MP4 formats or with a pre-discussed “session” file type from another platform

Reach out to a Resonate team member prior to submitting your content if you are unable to submit the content as requested

Upload content that will be used on a regular, recurring basis to your Reusable Assets folder in the Resonate app

Upload only the content to be used for each episode in each episode’s folder in the Resonate app

Provide clear creative direction to Resonate Recordings for the production of your content, including music and animation elements to be used in the production process

Describe the episode layout and production expectations from Resonate and communicate if there are any special instructions for each individual episode in the Resonate app

Provide, when possible, a clearly written script, manuscript or written direction for the Resonate team to use for the production of your episode

Select the appropriate return date on your episode, understanding that a return time sooner than our standard turnaround time is not guaranteed and will depend on Resonate capacity and will incur an additional rush fee charge

Request any revisions to your episode in Vimeo by following the instruction provided in our tutorial video and then leaving a corresponding comment in the Resonate app to inform our team about your revision request

Approve each episode in the Resonate app by commenting in the Resonate app or selecting the “Approve” button under the episode master to finalize the episode’s production and begin the process for any add-on services (such as show notes and social content)

Clearly communicate with the Resonate team if Resonate will be responsible for posting the episode master to any platform after the episode is approved

Abide by the processes communicated here, knowing that the production of your audio, video or additional content may be delayed if you do not do so

Allow Resonate Recordings to add the necessary additional charges (as they may be incurred) for each episode to your episode invoice and use your stored payment method to satisfy all charged prior to or upon completing each episode