General
Upon signing up for Resonate Recording’s services, you agree to:
Abide by the Terms of Service agreement
Familiarize yourself with our Service Details Overview
Pay for services before your production begins
Collaborate with the Resonate Recordings team to complete your New Client Profile in the Resonate app
Set up an onboarding call with Resonate Recordings to ensure you are familiar with Resonate’s production processes and how to share content in the Resonate app
Provide clear, written direction about your production as required
Add-Ons (Show Notes, Social Content)
For all Add-On services (Basic Show Notes, Advanced Show Notes, Social Images, Audiograms, and Transcription), you agree to:
Approve each episode master in the Resonate app to allow Resonate Recordings to create and deliver all add-on assets, understanding that not doing so (or delaying to do so) will prolong the delivery of your add-ons
Provide clear written direction on formatting for all written content (show notes, transcription) and creative content (social images and audiograms) or if not provided, allow Resonate Recordings to provide content to you in a standardized format
Provide all images to be used for social images and audiograms, or if not provided, allow Resonate Recordings to default to using your podcast artwork or a standardized template
Provide requested image specs to be used for social images and audiograms, or if not provided, allow Resonate Recordings to default to using a standardized 1080×1080 format
Provide the specific written copy for key quote social images or specific timestamps of audio for audiograms, or if not provided, allow Resonate Recordings to use their creative discretion
Accept additional charges that may be incurred for revision requests to your content if clear creative direction or preferences are not provided prior to creating your content